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We, the members of the American Bus Association, in carrying out our role of providing service to the traveling public, recognize the need to do so in a professional manner and to deal with the public and our colleagues with the highest degree of integrity. Therefore, we herewith set forth the following creed which shall govern our endeavors to fulfill our obligations:
* To adhere to the professional standards of the American Bus Association and to work to further its goals and objectives.
* To conduct all business affairs with integrity, sincerity, and accuracy in an open and forthright manner.
* To act with integrity in financial dealings with the public and with entities utilized to help arrange or provide services and accommodations to motorcoach travelers.
* To conduct our business and operations in a safe manner in order to protect the public and to promote the image of the industry.
* To work to instill consumer and public confidence in the industry, avoiding any action conducive to discrediting it or membership in the Association.
If at anytime you feel that your dealings with USA Bus Charter, Inc. did not live up to your expectations, we want to hear from you. Only by learning from our valued clients can we continue to work to build the best charter bus network in the business. Please e-mail our customer care unit with your comments and suggestions at; customerservice@usabuscharter.com.
