Safety. It's More Than a Word....It's a Commitment !
At USA Bus Charter, Inc. we know that our clients count on and depend on us for safety for each and every charter. That's why we take safety seriously. Selecting the right affiliates to provide service to our clients is important but insuring they continue to provide quality and safe service for each and every charter is more important.
Trusted To Transport The Nations Most Precious Cargo. Who Will Be Riding On Your Bus ?
Federal Motor Carrier Registered
To stay involved with the latest laws and regulations our company is one of only two nationwide charter bus rental networks we know of that has registered with the Federal Motor Carrier Safety Administration (FMCSA) on a voluntary basis. Staying current with Federal laws and guidelines is a must. We register with them so that they may contact us with new laws or guidelines as they change.
Insurance
To insure that our affiliates remain insured for each charter we have on file more than 900 certificates of insurance naming our firm as additional insured. At your request and for "no additional charge" we can request your group receive a certificate of your own showing your firm or organization listed as additional insured direct from the bus owning company.
Being listed as an additional insured means that if a cancellation is pending we will be notified and any reservations placed with that affiliate can be moved to another without our clients ever having a concern.
Federal Motor Carrier Safety Records
Prior to placing our business with our affiliates our staff utilizes the FMCSA to check on the safety rating of all affiliates. This system allows us to check and view history on each company, confirm insurance, check safety ratings including reported accidents or losses. USA Bus Charter, Inc.'s affiliates must hold satisfactory safety ratings with the FMCSA. A print out of this report is available upon request or your may visit their website at; www.safersys.org. Only carriers licesned to conduct operations outside their own State are required to be listed.
Better Business Bureau
As members of the Better Business Bureau we look to work with fellow members of the BBB who have a solid track record for customer service and safety. Whether our affiliates are members or not we do check their report on a regular basis with the BBB to insure that the amount of complaints if any are not out of the normal for the size and scope of their operations.
Research. Research. Research.
Our company spend hundreds of hours each month researching our current and new affiliates. Whether its follow up with a client to insure their charter bus experience was everything it should be or checking references on a company, we are constantly in the know about our affiliates.
No Long Term Contracts
Some nationwide charter bus rental services are stuck with the affiliates they enlist to provide service for them. We do not put our affiliates under contract. This means if we discover that an affiliates service is less than our corporate standards we simply have no future obligation to furnish them with work. Many nationwide companies operate throught relationships with their affiliates that does not allow them to have a "ONE STRIKE" rule and fire an affiliate for nothing more than a bad charter bus experience.
Our 24 Years of Experience Does Make a Difference !
After 23 years of experience in the group, corporate and airport transportation business as owners and operators of vehicles we know and understand what it takes to operate a quality and safe service. Knowing what to look for in a company is important. While many of our competitors today are nothing more than internet based start up companies we have decades of experience in working with a nationwide base of affiliates and insurance companies to make sure all the requirements for a safe charter trip are met.
New and Late Model Buses
There is not enough to be said about having a new or late model bus in excellent working condition. Let's face it, an operator who cannot afford to replace his/her bus after 10 years is probably not running a profitable operation. Operators who are concerned about public safety adhere to strict service guidelines set forth by the coach builders and will turn their equipment over as frequently as possible to insure they operate the safest and newest buses possible.
Why People Choose USA Bus Charter, Inc. When Safety Means Everything
We are honest and sincere about doing everything in our power to insure your charter bus rental service is "safe". After being in the transportation business for nearly two and a half decades....we don't cut corners to make the sale. USA Bus Charter, Inc. is the eyes and ears of the group transportation business for many of our clients. Our clients are busy professionals or people who don't understand the make up and chemistry of what it takes to provide a safe charter bus experience.
While no company can insure 100% that a charter will be performed without incident USA Bus Charter, Inc. takes every measure available to us to select the best operators we can to provide service for our valued clients. These resources include previous history with our affiliates, safety records and other factors. If you have any concerns about safety at anytime please contact our corporate office to review any bus operators Federal safety record "before making a reservation or prior to the departure date" of your charter.
We know that there is alot riding on having the safest and most reliable charter bus service. That's why countless schools, churches, colleges and public organizations trust USA Bus Charter, Inc. for their charter bus rental services nationwide.
Your safety is more than a business concern to us. We know how valuable those are who are riding with us and we don't take that trust lightly. We earn it by insuring that every company and every charter meets strict Federal guidelines and that your service is performed to the highest national standards for Interstate charters.
