Los Angeles, California
Just wanted to say thank you for all you did for our artist and the 200 winners. We needed 5 buses from 5 markets to arrive all at the same time carrying 200 radio contest winners and you did it! You will be our "first call" for future radio and promotional events.
DR. PHIL SHOW - CBS Paramount
Los Angeles, Califronia
We just want to thank you on behalf of all of us in the Dr. Phil family for your incredible contribution to our show. The trip was amazing for the children and everything was perfect. Most of these children only see their mothers once a year and they are incredibly grateful for the opportunity to see their moms. It was a heartwarming and special day for all of us who were involved.
New York, New York
My name is Bryan Scott, and I am the college student pastor for Morning Star New York, a Christian congregation located in New York City. Last month we took a trip to a conference in North Carolina with over 80 college students and young professionals, and USA Bus Charter bailed us out when we were in a pinch. We had originally worked with another popular charter bus company to arrange for two buses to carry our group on a weekend trip. At the last minute we found out that our arrangement fell through because the other bus company said that they didn’t have any buses available to accommodate us. Four days before our trip we were left scrambling to secure two buses, and USA Bus Charter came through. Clorice Perez handled our order in a kind, professional, and competent manner that ran circles around the other company we initially tried to work with. She arranged two buses for us the same day we called, and we were able to finalize everything in time for the trip. We should have been working with her and USA Bus Charter all along. Thank you USA Bus Charter for being there right when we needed you.
I wanted to write and thank you personally for the wonderful service I received today as I talked with JP over the phone in getting a quote for a church youth group trip I’m planning for next summer. As is usual with planning a large trip on a limited budget, I called multiple charter companies to get quotes and get a feel for the quality of service available (especially when our trip will take us 10 hours from home). Out of the four other companies I called – which were all local companies - JP was the only one who made me feel like he wanted to help and the only one who said that he was willing to work with my budget (this from the company that is located thousands of miles away)! So, many kudos to you and your company (and especially JP) for making the customer top priority!
AMERICAN DIABETES ASSOCIATION
Bayla Cynwyd, Philadelphia
Thank you for your support in the planning of this event. We heard nothing but good feedback becase I know you were so willing to work with me on our "long" list of requests. It was an absolute pleasure working with you over the past few weeks and I look forward to working with you again in 2008. Thank you again, you really made my job much easier.
MAJOR LEAGUE SOCCER
Everything was great. The event for the group was tremendous and your service was exceptional. Thank you again.
OAK HILL HOSPITAL
I wanted to send you a note to thank you for another successful trip we had utilizing USA Bus Charter. This is the "third" time in 3 years that Oak Hill Hospital has used your services and I am continually pleased with the cleanliness of the bus, professionalism of the driver and the attention to arrival and departure times. Since our group involves Physicians, Community Leaders and our Senior Administrative team of the hospital, first impressions. Thanks again, and if the need arises I won't hesitate to contact you to book another trip.
U.S. GEOLOGICAL SURVEY
I just wanted to report the excellent and efficient service that I received in arranging our Alaska bus charter through USA Bus Charter. On my own I was having a lot of trouble finding a vendor that could accomodate our itinerary and the number of passengers we had. Of course, our requirements were urgent and ever changing. The services we received were just right and saved me a lot of headaches to get this charter scheduled.
THE SALVATION ARMY
I just wanted to express my appreciation for the great service our organization received from your company. The driver Ronald was excellent. He was very friendly to all the children. He arrived on time and got us where we needed to go in a timely manner. I hope you will let him know how great he was. We would not hesitate to recommend your company or use you again.
ONE SMOOTH STONE
Downers Grove, IL
Thank you so much for all your help yesterday! You were so polite and courteous!! I have never had to charter a bus before yesterday and you made it painless. I have already put you into my contact list for the future. The bus arrived in Schaumburg a little early which thrilled everyone needing to get to Dallas. Thank you again.
New Canaan, CT
I'd like to take this time to thank you for the stellar service you provided our group on October 21st. Everything went smoothly. You are incredibily and very fair. Thank you kindly for helping me work through some our issues that occured during our exchange. You saved the day and frankly I can't imagine anyone else handling our job better. I will be in touch for any future bus travel we need.
I just wanted to let you know the bus was wonderful and everything went great.
CRYSTAL BLUE TRAVEL
I am just writing a quick note to you today to say that one of your fellow workers has really helped me out. I had a gentleman book his group with my Travel Agency and decided that he and his group would like to charter a bus. After speaking with my host agency, he said to call USA Bus Charters. That is exactly what I did. I had connected with Clorice Perez and I was off and running. After speaking with this very nice lady, she had given me a quote, I worked out the pricing for my group and made it happen. Through the entire process, Clorice was there for me, I had a question by email or phone, it was answered in a very short amount of time. I asked a lot of questions and it never seemed that I was a bother. I like these qualities and I feel that when someone does a good job, they should be recognized. It does not seem to happen often enough. I would definitely recommend USA Bus Charters and hope that you get the pleasure of working with Clorice!
EMMETT O'BRIEN TECHNICAL HIGH SCHOOL
Thank you....Thank you... XXXXXXX Let our school down at the last minute. I had images of 55 dissapointed, crying young children because they could not go on our field trip. I called everyone and they were booked. You were the only one who pulled through. I cannot begin to thank you enough.
To say thank you does not do justice. I can not begin to describe how inredibly helpful you were for our ALC tournament to Baltimore, MD this year. We were in a tremendous jam and you came to my rescue. An assistants worse nightmare, a bus company backing out two days before our trip was turned into a great situation with a perfect bus on the busiest weekend of the year. I can't begin to thank you for your accomodations and full on effort. We will be sure and use you for our trips next year. We wound up winning the conference and also going on to winning the NCAA.
GILLIE HYDE FORD
We at Gillie Hyde Ford want to thank you for the nice charter buses you provided for our employee outing we had this past weekend. The buses were new and very comfortable, also the driver was very courteous and well informed. It just made our outing even more enjoyable. Thanks again.
PHI GAMMA DELTA
I received a call from your office asking how my experience was. I just wanted to pass on that it was very easy to work with you and your ability to find a service to fit my needs in the short amount of time was wonderful. I also want to pass along that working with the Branson company, our bus drivers name was John and he was fantastic. I would certainly do business with each of you again.
DESERT VISTA LACROSSE
I just have to write and say thank you for organizing the bus charter for the Desert Vista Lacrosse Team. We traveled around Philladelphia, Hersey, and Pitman, NJ. We had a great time. The bus was comfortable and relaxing. You are great ! We're planning on Boston for the NCAA 2008 Lacrosse finals and hopefully we can have the same driver. You're amazing. Call anytime for a reference.
USA Bus Charter provided transportation for combined Vetco/Genreal Electric Oil and Gas employee "Welcome Event" to Houston's George R. Brown Convention Center. This event was very important. I was essential that we transport 600 employees from the three different locations in Houston to the venue in a timely manner. I would like to comment Clorice for being extremely helpful during the planning stages - many last minute changes and additions. I have recommended USA Bus Charter for another of our company events taking place in the near future. This recommendation was made without hesitateion as I am fully confident that their trip will aslo go smoothly.
UTAH STATE UNIVERSITY MENS BASKETBALL
Our experience with USA Bus Charter was above and beyond satisfying. Chuck handled our reservations and set us up with high quality buses in each of our cities. Chuck is a true professional, very reliable, honest and is extremely easy to work wth. We never had a worry while working with Chuck and USA Bus Charter. All of our buses were on time and the drivers were all quality drivers with professional attitudes. I would highly recommend USA Bus Charter.
Although I did not attend the trip last weekend with the lacrosse team I have only heard positive comments about the conditions of the bus and the ease in which the driver made the ride for the rest of the team. Thank you for helping us organize a trip at the last possible moment. We might be planning another trip in late April depending on how the rest of the season goes. We intend on using USA Bus Charter once again. I will contact you when we find out more of the details.
TOWN SPORTS INTERNATIONAL
New York, NY
I wanted to take a moment and let you know how pleased we were with service that you provided to us for our January meeting. The buses were clean, on time and the driver's were knowledgeable and friendly. We will definitely use your company in the future. Thanks so much.
STATE OF COLORADO DEPARTMENT of EDUCATION
As a tour cooridnator for the Jubilate Singers I'm writing on behalf of our choir to express our thanks for the excellent transportation you facilatated for our New England concert tour in October. We had a beautiful new coach that was tops in comfort and ammenities. As a 20+ year veteran of coach tours, our driver was a solid professional. We'd definently call USA Bus Charter again wehn we plan a future concert tour.
THE HUMAN ADVENTURE CORPORATION
New York, New York
Our trip in October went very well. All three of our bus drivers were extremly nice and understanding. Each driver was attentive to our safety and made sure that they did everything in their power to get us to our destination safely and on time. I would and will reccomend this bus company to anyone and hopefully I plan to use your services in the future.
Thank you very much for providng excellent and safe service for our group trip from UC Berkely to Los Angeles. Your provided a bus on one days notice and your driver, was outstanding. He was careful, deliberate and timely in driving and rest and food stops. We use bus transportation often, and look forward to working with you in the future. Thanks again for a great trip.
RANCHO VISTA DEVELOPMENT
Los Angeles, California
I want to thank you so much for working so hard to provide us with the service of the 27 buses to go to the launch on October 4th of SpaceShipOne. We found that it was going to be impossible to get any buses here locally and contacted you and through your interest, aggressivement and energy you were able to line them up on short notice. The buses came rolling in from all over Southern California at our little remote area and took 1,454 students and teacher's out to that memorable launch and brought them back all in good shape. The buses were clean, the driver's were courteous and the day couldn't have gone better.
REBCO CONTRACTING CORPORATION
Fort Lauderdale, FL
Once again I wanted to thank you for the amazing bus. My fiance and her family were very impressed. The drivers were the best and they made the trip very enjoyable. You came through big time and I look forward to doing more business with you in the future.
APPLE COMPUTER, INC.
New York, New York
It's with great pleasure that I write this letter of recommendation on behalf of APPLE Computer, Inc. In November, USA Bus Charter, Inc. chartered one of our clients from New Jersey to New York City. I certify that the service was reliable and pleasant. Keep up the good work, and we look forward to doing business with you in the near future.
We just wanted to thank you guys for working so hard on such short notice for us. The bues were awsome. They were clean and new just like you promised and our drivers were super and patience with us for all the shuttling we had them do. Thanks again.
New York, New York
Chuck we wanted you to know we appreciate the terrific job that USA Bus Charter did for us in Los Angeles in October. The service was excellent and we will be passing your information along to our many offices throughout the U.S. and adding you as an approved vendor of VIACOM.
As you know we have done many trips with your company, USA Bus Charter since you are a prefered vendor of NBC. I just wanted to make note that our last charter was especially delightful on our trip from Los Angeles to Las Vegas. Our driver had us in stiches the whole way, Frank was the best. Keep up the great work, we love you guys!
MENS HEALTH MAGAZINE
New York, NY
I just wanted to say thank you for all your hard work helping us pull this event together. John at the bus company and Alan the driver, Scott from the wrap company and your entire USA bus charter team was a pleasure to work with. The bus turned out better than we anticipated and our client was very happy. Here are some pictures from the event, the bus looked great parked in Times Square for the National Underwear Day event and the bus' interior was a good venue for our event.
On behalf of myself and my entire family I would like to thank you for the charter service that you provided for my trip to Arizona. You were especially helpful in the planning and logistics of my trip and I appreciate how accomodating you were to my itinerary. Again, Thank you so much for making my trip as enjoyable as possible. I would highly recommend USA Bus Charter to anyone in need of a bus service. Using your service helped make our trip as exciting and relaxing as possible. I look forward to doing business with you in the future.
QUEST DIAGNOSTICS INCORPORATED
I would like to take this opportunity to once again thank you and Joe Testa for all of the support you've given me and Quest Diagnostics to make yesterday's event successful. The dedication that your organization shows is exactly the kind of company Quest Diagnostics enjoys doing business with. Once again, many thanks. Everything was wonderful yesterday and that was due to you and Joe. Please pass this along to him.
UNIVERSITY of TEXAS
I just wanted to thank you on behalf of othe SAE Texas Rho pledeclass for all of your hard work. The bus drivers were great and we had a great time. Luckily the Horns pulled through too. I am sure we will need your help soon, so I look forward to working with you soon.
THANK YOU! for the great service, the quick response time and meeting our transportation needs on such short notice. When I called you a few days before our trip to tell you I had decided to hire another charter service because their rates were lower. I want you to know that XXXXXXXXXXXXX, Inc. did call me just two days before my charter was scheduled to tell me that my fare of $1240.00 was now increasing to $2000.00, they made no excuses and said take it or leave it. You scrambled to find us a deluxe coach, on a holiday weekend with just a day and a half notice at the price you originally quoted. Our driver arrived on time at the pick up location, the bus was in excellent condition and the trip went off without a hitch. Thank you again.
OAKLAND SCHOOL for the ARTS
I am writing this letter to commend the superior service offered to our institution by USA Bus Charter. This past year my colleagues and I had planned to take our senior class on a trip to Los Angeles for Disneyland Grad Nite. Originally, we had contracted with XXXXXXXXXXX, Inc. for a bus charter and although we had a contract they assured us that we would be taken care of. As we got closer to the date they ceased to accept my phone calls and finally a week before the trip I was told they could not get a bus. This is when I called USA Bus Charter. In a matter of a few days you were able to secure a bus and driver and provide us with a printed contract. The students had a wonderful time on the trip and the service was impeccable and our overall experience left nothing wanting. Thank you.
THE HISTORY MAKERS
I want to thank USA Bus Charter, Inc. for your services provided on Saturday October 28, 2006 of transporting guests from the Hilton Hotel and Towers to the Goodman Theatre. The services you provided, on such short notice, were due to the cancellation of services which were to have been provided by XXXXXXXXXXX, Inc. We were told by XXXXXXXXXXX that they could not transport our guests only hours before the event. We would wholeheartedly recomment your services to otherss in need of fast, safe, cost efficient and courteous transportation.
AMERIPRISE FINANCIAL SERVICES, INC.
New York, NY
Well, as predicted, your bus serice was the best ! Everyone connected with our trip was most impressed. The driver Bob was personally accomodating and professionally competent. Be assured we will recommend your organization to others need the same service. On behalf of Steve and Cindy, the hosts, I thank you for all that you did in insuring such a memorable excursion.
DURHAM SCHOOL SERVICES
I can't begin to thank you enough for the "fix" you pulled Durham out of at the end of October 2006. A problem create by not one but two other charter companies. We are the transportation contractor who provides service to the Amarillo Independent School District. AISD had two charter buses with XXXXXXX but they cancelled on them last minute. I began to scramble around and finally called XXXXXXXXXXXXX who said they could help us. I called them at 8:00am they said they had buses and could do the charters. I did the paperwork, gave them a credit card and 4:50pm they called and informed me they had no buses. So in a last ditch effort I found your number and called in a drastic plea for help. It took some shaking and some moving around but you made it happen! The buses show up, made the trip to San Angelo and back and Amarillo ISD was happy with us once again. I appreciate so much the time and effort you put in to help us. You and I were communicating until 9:00pm at nigh to make it all work. Thanks again !
New York, NY
I give high marks to USA Bus Charter. The company was able to source buses during a very busy weekend when other companies were unable to. Furthermore, the agent we worked with went the extra length to come up with solutions for our event at the last minute. It is rare that poeple give you their cell phone numbers to get work done after hours. Professionalism-willingness to go the extra mile and an appropriate level of personal touch. Thats how I describe my experience with USA Bus Charter. I look forward to using their services again.
ELYSE LITT & REED ALTHOLZ
Cape May, NJ
This is a HUGE ( though slightly belated ) THANK YOU to you and your staff. We had a party on September 3, 145 miles from home, fraught with complicated logistics and very much dependent on my son's friends arriving safely and on time. We are pleased to report that it all went better than we could have ever hoped. The driver was at his pick up location significantly ahead of time, and wound ip arriving at the party with plenty of time to spare; the same is true of the reverse trip. We are thrilled that everything worked out so well. It will be our pleasure to recommend your company whenever possible.
TRIBBLE CREATIVE GROUP
Thank you so much for your great service and flexibility. There were so many changes and minor bumps in the road that you were able to help us through. The guests loved the school buses as transportation. Something new for an event. The onsite staff was great and very personable and fun. The service they provided was also supurb. Thank you again for the great service.
ARIZONA STATE PARKS FOUNDATION
Just wanted you to know how much I appreciate USA Bus Charter's excellent service for the trip ASPF conducted yesterday. I'm very grateful for your efforts to secure the 55 passenger bus, it was far better for us all to be on one bus. It was a grand day for our Foundation and Monty, the driver, couldn't have been more helpful or gracious. He went above and beyond to make our trip a fine event. We intend to conduct additional trips like this in the coming months and will utilize USA Bus Charter again because of the fine service you and Monty provided. I look forward to working with you again.
NORMAN NORTH HIGH SCHOOL
Dear Wonderful People, I recently had the pleasure of working with your company and with Lacy Pawling during our trip to NYC on April 2-7, 2008. Lacy arranged our transportation to and from the hotel/airport for our high school choir and sponsors, a total of 83 students and chaperones. I am pleased to inform you that Lacy was a large part of the success of our trip. She was professional, friendly, and extremely helpful during the entire process, from the planning to the execution of our trip. I want to congratulate her and your company for providing such outstanding service for our trip. Please convey my gratitude to Lacy. Thank you again!
FIBER ENGINEERING AND DESIGN
I would like to take this opportunity to thank you for all of your help in arranging the bus transportation and the limo transportation, especially on such short notice. You helped make the wedding a success. I would recommend USA Bus Charter, Inc., to anyone and everyone that has transportation needs. You made the entire process seamless. Everyone who was transported told me how nice, courteous, and attentive the drivers treated them. Sorry I missed your call yesterday, but I am going to try to call you today to personally thank you.
On behalf of Major's Tony and Suzanne Barrington and the entire group of forty five (45) souls who traveling to and from Atlanta on a USA Bus Charter conveyance - Thank You! Everything went exceptionally well and the Barringtons specifically asked that we compliment the driver who was thoroughly professional and an ever pleasant companion. From my standpoint as the middle person with your professional assistance this was all much easier than it might have been. Your responsiveness and attention to needs and questions was exceptional and is appreciated. Top of the list for future such travel will be USA Bus Charter and Lacy Pawling! Thanks once more.
BOURNE GIRL SCOUT TROOP 154
I wanted to take a minute to thank you for everything you did to make our trip a complete success. We had saved for this trip for 2 years, and the girls, being so young, hated doing that. Kids these days want to spend their money as soon as they have it - so waiting so long was really hard for them. The day we had in Boston on Friday made them realize that there are things worth waiting for. Sonny was our driver, and he was wonderful. He counted heads quicker than I did every time we boarded, and I told him he'd make a great Girl Scout Leader, LOL... After my worrying about the behavior of a bus full of pre-teen girls, I shouldn't have - they were wonderful, and I'm glad to know that Sonny has had much worse on his bus before ;) ... I think he might have enjoyed himself, too!! We handed him a stack of 20+ thank you notes, and he laughed when he saw them and said he'd have some reading to do later. He was better-than-prompt - he anticipated everything we were going to be doing, and was always there, ready to whisk us off to our next activity. The girls were especially excited to see Sonny driving into the Museum of Science at the same time our Duck Tour was pulling back into the same parking lot. We quacked, and he honked, and we all had a good laugh. His sense of humor made our rides more enjoyable. The bus was perfect. The purple color cracked me up - it is our town/team color - and the girls were so excited when they saw the color alone. Miss Suzy, how did you get a purple bus?, LOL.... When they stepped inside, they were thrilled, as we had told them that they would have to save another year for a limo bus like that. Our thanks to Bobby at AA Allstars for being so flexible with the price - I hope it did not set him back, and that he understands what a big, big deal it was for us. The girls will never forget that trip - and the experience of spending a day in a bus like that made it all the more special. Girls were dragging their parents on the bus at 10:30 at night to show them what they had been in all day. His generosity meant so much to all of us. Lacy, you were awesome - from start-to-finish, and none of this could have ever happened without your help and commitment. So many companies, big and small, passed us by, some without a reply at all. You made a huge company feel like one good friend helping to plan a special trip. Your phone calls and emails were the fastest and most thorough I experienced amongst all the people I planned with over the past month. It was your hard work that made this happen, and for that, we are extremely grateful. You helped to make our two-year wait worthwhile, and our memories will last a lifetime after such a special day. I've attached a picture of the girls with the bus, thought it would make you giggle. My own angels are in the front row -- the poor (lucky?), solitary boy, Carson - and the blonde with the white shirt sticking her tongue out - Kendyl. Have a wonderful summer, Lacy.
OUTBACK BARBARIANS RUGBY UNION
I am writing to you to thank you for your co-operation in the bookings for our bus that we chartered from your company. It met with all of our neeeds and in particular we would like to pass on to you that our driver was excellent. He was like a breath of fresh air and a pleasure to meet. He interacted with our players well and nothing was too much for him to handle. In the coming year we will be chartering from your company again. Until then, I want to thank you again.
NOODLES and COMPANY
I just wanted to say THANKS so much for all your help with our event and multiple bus pick-up/drop-off locations. Even though some on the team weren’t excited about a long bus trip, I think you guys did the best to make it a comfortable trip for them. Thank you! I will definitely think of you guys next time we plan a trip and would gladly recommend you to anyone who was in need of a charter company! I’ve already passed your info on to our travel agency as they had no idea where to start when I first requested info for a charter company. Now they know to go to you! Can you send me your mailing info? I’d love to send you a little memento from our event.
UNITED STATES AIR FORCE
Elmendort AFB, Alaska
The 19th Fighter Squadron would like to thank Chuck LeBarge at USA Bus Charters for his help in arranging transportation for squadron members during our deployment to NAS North Island, CA. Chuck was professional and extremely helpful in mending the contract terms to meet the demands of our unique situation. While we ultimately had to cancel the trip, we would definitely consider his help the next time we need to find chartered bus service. -Capt Aranda & Capt Van Beusekom, 19th Fighter Squadron, Elmendorf AFB, Alaska
Sun City, Arizona
I would like to extend my thanks and appreciation to you and your company for making our recent trip from Sun City West to San Pedro and back a wonderful experience. Your driver showed up on time in a clean, well appointed bus for our departure from Sun City. Although there were severe complications with our return due to the fires in Sylmar, once your representative had my cell phone number she kept us apprised of the challenges faced with finding another bus for the return. I have already recommended your bus company to others and based on our positive experience will continue to do so.
RMC MEN'S BASKETBALL TEAM
Las Vegas, NV
This email is to forward the very strong positive comments I received from my client, the RMC Men's Basketball Team. You arranged for their charter bus transportation during their stay in Las Vegas 11-13 to 11-16-08. They had high praise for the friendly helpful and professionalism of the driver and all of the USA Bus Charter people they encountered. Please convey these compliments for a job well done from a happy client. Of course, happy clients also mean happy travel agents. Hope you had a wonderful holiday season.
MORRIS MURDOCK TRAVEL
I would like to share my experience with USA Bus Charter. Within 24 hours of my initial request I received both an email response and phone call from Clorice. She was extremely friendly and patiently priced several different options wanting to make sure that all my client's needs were met. As soon as the goup made their final decision, the reservations were immediatley confirmed and I was emailed a contract. Clorice made the whole process easy and her service did not stop as soon as the payment was received. Clorice's professionalism and rapid response was proven when she received a panic call from the cleint in the middle of the night to reconfirm some details. She worked during the weekend to make sure my client was reassured that everything was taken care of and they could go about their trip without worry. I would highly recommend Clorice and USA Bus Charter to all my clients. She gave me peace of mind and my clients enoyed a worry free experience.
Menlo Park, CA
Just wanted to say thank you to you for handling all the details for us. It was a pleasure working with you. The bus made it possible for our entire family to be together for my grandmothers services. Please let Tom (our driver) know that he set the tone for the day with us and we could have not asked for a better or more perfect person to spend the day with. Thank you again for making this a smooth afternoon.
VERIZON COMMUNICATIONS, INC.
Thank you once again for the outstanding service you provided us throughout last week. The buses were top notch as you stated and the drives were always on time. I look forward to working with you again in the near future.
BISHOP OCONNELL HIGH SCHOOL
You were right! Our trip to NYC on February 20 was fantastic. Thanks so much for arranging it and providing a great day to the Big Apple for American and French students. The bus driver, Francis was extremely competent and helpful. We was able to get us to everyplace on my list, and always found just the right parking space and itinerary. He was great to work with. Thanks for providing such an enjoyable and worry free day. I look forward to doing this again in two years when our exchange students return.
St. Charles, MO
Everything went wonderfully despite the weather; the bus was clean and exactly as described on the website. Vince did an excellent job. I was very impressed as were the members of the wedding party. I filled out a questionnaire/evaluation and gave you very high ratings. I would not hesitate to use your company again and would recommend you and your company to any of my acquaintances in need of a bus service. Thank you very much.
Forth Worth, TX
I wanted to get an email out to you and the good folks at USA Bus Charter to let you know how pleased I have been with your service. USA Bus Charter helped make the associate tours a tremendous success! Our CEO commented that he was impressed with the bus and and the driver. The driver Andre was courteous and professional. The bus was clean and nicely equipped. In short, the driver helped make the expectations that we wanted for our associates. Thank you once again. You and your staff lived up to expectations.
As you know, this is the second time I have used you and your company for my American Horticultural Society’s Garden Tours. It is the second time that I have been thrilled with your service, the bus, and especially and most importantly, the driver. I have always been nervous and apprehensive on the first day of any tour waiting for my bus to appear. I have been leading garden tours for over 25 years and have had some pretty bad experiences. Unfortunately, I didn’t know about you or your company until last year. Now, it is the last thing I have to think about. Zeek was punctual, courteous, and my group loved him. I can not wait until our next tour to see who you come up with for us. Your company is lucky to have you, Clorice, because it all starts with you.
UNITED STATES AIR FORCE
France (Yes..USA Bus Charter Provides Overseas Charters In Europe)
I would like to pass along my sincere thanks to you and Robin Dillard for arranging the bus travel for our group’s tour of Normandy, France last month. Our entire trip was absolutely fantastic! We had a large, comfortable bus, and our English-speaking driver was extremely courteous and helpful. Planning the tour with USA Bus Charters was so much easier than trying to call overseas to search for reputable, reliable bus companies. We thoroughly enjoyed our experience and appreciate your help in making this trip a huge success. I look forward to the opportunity to work with you again. DAWN M. DAVIS, Lt Col, USAF
Spain, Pisa, Florence and Rome ( Another International Charter By USA Bus Charter )
We are writing to acknowledge our satisfaction of the tours and services in Malga, Spain, Pisa, Florce and Rome provided by USA Bus Charter. We will surely reccommend your services to friends and relatives and will not hesitate to use you in the future. Thank you for the arrangements and safe service.
CATHEDRAL HIGH SCHOOL
New York, NY
This is Kristal I just wanted to thank you for the bus. All of my friends and family loved the bus. Everyone kept telling my mom how nice the bus was. I just wanted to tell you thank you for all your help. Despite all the questions I had you took your time to answer it. The bus driver was nice and it was a smooth ride to and from Six Flags. Once again I want to say thank you for making my sweet sixteen HOTTER THAN EVER.
AMERICAN FAMILY LIFE INSURANCE COMPANY (AFLAC)
I want to thank you so much for helping us with our transportation to our conference in Atlanta this year. Our bus driver, Ken Frasier was the best! The bus was really nice and comfortable. Everything went well. I will definitely refer your service to other AFLAC offices.
I wanted to compliment and thank both Chuck and the four bus drivers for the superb job they did for us. This is the second year I have used USA Bus Charter. Chuck is courteous and attentive and follows through with all of the required paperwork. The drivers are on time and polite and know the city streets of Chicago. We look forward to working with you again next year.
Drexel Hill, PA
Lacy, Greg and I would like to thank you for the great bus driver that you selected for us, Andy Castillo. He was great. He fit in like we all had been friends forever. Everyone on the bus had a great time. They all made sure that Andy was feeling a part of us. We would definitely recommend him to everyone, and if we ever do something like this again, we would request him. The weekend was perfect and the Wedding was just beautiful. The weather was clear, crisp but not that cold, and the Zoo/Aquarium was unbelievable. People could not believe that a reception could be held at a Zoo. Thank you again for making this experience happen, and it was such a pleasure working this all out with you. You were very helpful in helping me and answering all my questions and making this very smooth. Thank you again and we would highly recommend USA Bus Charter to anyone looking into hiring a bus. Thanks again.
Just a quick note to tell you how pleased we were with the service. I was impressed with the attention to detail and very pleased with the extra attention by our driver Steve White. I won't hesitate to use your company in the future. Thank you.
V. PALMER ( Palmer Family Reunion )
I Vincent G. Palmer, would like to take this time to Thank You for your employee Ms. Lacy Pawlings. My family and I cannot express enough for the flawless support that she have, has and had given us to prepare for our family reunion during the months of August thru September. Without Ms. Pawlings assistance I do not beleive or think that this trip could have been planned any better. Ms. Pawlings has shown and represented your company with politness and with the utmost of professionalism. At this time The Hicks & Heyward Family would like to commend your company for Ms. Pawlings excellence beyond the call of duty. Thank You
Just to remind you I booked a charter with you back in March from Chicago to Alabama. Chuck is one of the most honest businessmen I have the pleasure to work with. Our experience with USA Bus Charter was amazing. Our trip could not have gone better. I highly recommend USA Bus Charter and I am using them for future trips.
PASTOR AND TERRY ANDERSON, ST. PAUL CHURCH
I had to write to thank you and your charter line for making our trip to the Mall of America so awesome. The bus was more beautiful than we expected. It was roomy and comfortable. The driver was very professional yet personable. He made sure we were well taken care of. He went above and beyond his job responsibilities. You will definitely be hearing from us in the future.
Our bus driver this weekend, Daniel Turner, was very hospitable to us. The bus was in excellent condition and there was nothing else we could have asked for. I would like to thank you for your assistance in organizing the transportation part of our trip.
BAR W TRAVEL
Long Beach, CA
Our agency was pleased with the previous bus charter in Long Beach,CA. Wheelchair accessible November 15th and November 22nd. Leslie the driver was very helpful and pleasant. Our entire group was impressed with the charter experience. Other than the expense, the USA Bus Charter service was a 9 out of a possible 10 and we appreciate the pricing you offered us.
FAIRLAWN CARDINAL YOUTH
We wanted to thank you for the wonderful experience we had with the charter bus we rented from your company. It was a great time for all 25 players traveling from little R.I. to Orlando, FL. Our bus was gorgous and very comfortable. Although we did not win the national title while we were there the kids had the time of their lives. The bus driver Jay was worth a million bucks, was very helpful and always there. Thank you again for taking the time to help a non-profit organization like ours afford this trip. WE LOVE YOU! See you next year.
BAR W TRAVEL
North Morgan, UT
I would like to express thanks and give a favorable recommendation to all travel facilitators concerning our experiences and successful on-going service with USA Bus Charter Inc.. We have found prices favorable, follow through impeccable and a wonderful relationship with our contact, Chuck LaBerge. Over the past 15 years we have used many charter bus companies for our large groups going on a cruise or abroad. Pricing is always critical, but service, communication and follow through are a must. We have been best served by USA Bus Charter Inc.
Back from Atlanta and one of the best trips ever! The company that you hooked us up with was THE best we ever had, and the owner Oscar was super! The bus driver Ramona is by far second to none. She can drive the bus like nobody's business and knew the area so well, we couldn't have done it without her!! Our kids adopted her as their "Aunty Ro" and their best friend in Atlanta. AS ALWAYS, thanks soooo much again for ALL your help!!!!!!! You are the best! Mahalo, Lynn and the Cheer808 Ohana (family)
MOORPARK UNIFIED SCHOOL DISTRICT
We wanted to thank your company for organizing with us on transportation for our recent trip to Mexico. The trip went extremely smoothly, and we know having a good bus company to work with was a major part of it. We want to be sure we sing Alonzo’s praises! He was more than we could have asked for as a bus driver! He took impeccable care of our group, used his smart wits and experience driving in Mexico to save us HOURS of time, and overall was a joy to be around and work with. Please extend our gratitude to him. You are very lucky to have such a dedicated and diligent man working for your company. He made our trip wonderful! Thank you! Our experience was so positive, we hope to work with your company (and Alonzo) again. We will be organizing at least one major trip a year, and will be sure to come back to you for our transportation services. We also will be passing your name on to other groups hoping to cross the border, as Alonzo and your company made the somewhat tense situation easy and enjoyable. Again, we cannot thank Alonzo enough!
MONGOMERY COUNTY EDUCATION ASSOCIATION
Thank you for your charter bus services. It was a pleasure working with you in cooridinating our recent bus trip to Annapolis from the booking process to the friendly on time bus operator. I genuinely appreciate your great customer service; you took the time to listen to our specific needs and delivered precisely. The deluxe coach bus was dependable, comfortable, spacious and clean which made our trip that much more pleasant. Our appointed bus operator was super. He was very friendly; he knew exactly where we were going and got us there on time. Our experience with USA Bus Charter, Inc. was excellent. We certainly plan on utilizing your services for our future travel plans and I will defintely recommend your services to anyone who is looking for an affordable and reliable bus charter service.
COMMITTE FOR HISPANIC CHILDREN AND FAMILIES, INC.
New York, New York
Everything was excellent. The coach was brand new and extremely clean. The driver was 10-15 early (he arrived right after we spoke) and was very professional; good driver too. It was a good option! Thanks.
HARLEM HIP HOP TOURS
New York, New York
I just wanted to thank you for the excellent service you provided for my company, Harlem Hip Hop Tours on March 11, 2010. THe bus driver wa extremely kind and professional and would not mind having him transport my groups again. The overall service of USA Bus Charter was a pleasing experience and I would not mind telling others about your transportation services. Thank you again and I look forward to working with you again soon.
Just a quick note to thank you for arranging the charter for our middle school group. Chaperones and students alike were very pleased with the driver and bus and I was pleased with your professionalism. Next time a charter - who do we call - Chuck at USA Bus Charter.
ACTION MARKETING GROUP
Thank you so much your help with our transportation needs on 5/29. The coach turned out perfect and transported our clients in a comfortable and efficient way. I want to also thank you for assisting with our last minute van needs. Everyone was happy and the event went off without a hitch.
MACARTHUR HIGH SCHOOL
I must say when my nephew told me he first contracted a bus for a school trip with a company that was "Out of State" and from online I was nervous.Their were 56 students safety and happiness on the line. But I was told by my nephew and I quote, "Don't worry aunt Cathy, Chuck is the man". Well it turned out my nephew was right. Not only did you acommodate all the last minute changes, pick up time and departure locations, the bus was beautiful and the drivers were responsible the students arrived there and home safely. I would recommend USA Bus Charter to anyone. Thank you for making their final Hooray from high school fun and safe.
Just wanted to let you know that the charter originating in Providence and going to New Haven and New York was excellent. The group leader said it was one of the best charters we have used and she was especially pleased with the driver Gary. Thank you and I will be back in touch for our next booking.
AB WORLD TOUR
Brandon, I wanted to send you a quick note letting you know we had a great experience and truly enjoyed the service I received from your charter company. You were incredibly helpful in finding the charter bus and driver to best fit our needs. Our tour went off without a hitch and everyone onboard had a wonderful time. The driver you arranged for the road trip was awesome. I'm still laughing at some of his stories! Long live Zeus. I would highly recommend your service to anyone looking for a recommendation or reference. The overall experience was a pleasure. Thank you again for your assistance in making our tour such a great success.
IDAHO STATE UNIVERSITY
Thank you for your help in helping us acquire a charter bus on such short notice. The trip was a huge success. The bus was comfortable and the driver was especially helpful. We look forward to working with you in the future.
IEU-CWA Federation of Social Workers
New York, NY
I just wanted to write you a note to let you that all went well with our recent trip to DC and the service that you company provided to us. We contracted for 2 buses to take our group from Rochester, NY to Washington, DC and back again. I spoke with Ramie several times and she was both helpful and informative. The drivers were professional and courteous and patient with all passengers on the bus. There were no complaints and we would definitley use your services again. Thank you for helping make this event a success.
MANY LATE THANKS.....
Personal Charter, Family Group
Hey Chuck, I hope you are doing well, fill me in on how you've been. I meant to call you or email you after our trip to Marion,SC from Chicago, IL back in March but I just got so insanely busy that I never got around to it. However I would like you to know our trip was once again amazing. The bus drivers Ervin and Larry have literally become our good friends and we would not dream of taking a trip without them or obviously USA Bus Charter. I seriously missed talking to you - I might just have to give you a call and see how you are doing. We are doing another trip this coming March so I will be shooting you an email or calling you with details for a quote when I have them. Thank you so much for being so good to us. We look forward to future business. ~ Marika
My name is Keldrick and I am the Executive Director for a non-profit organization in northern New Jersey where I work with individuals who have cognitive and developmental disabilities. During the week of October 23, 2010 I was in a pinch and needed a bus last minute to complete arrangements for a group trip. Your employee, Linae Jackson (x116), went above and beyond any efforts I could have imagined in order to assure that our trip was successful by securing us a bus. I have worked with vendors and agents on many different levels over the years and I must say that I have NEVER encountered someone as professional, polite and passionate as Linae Jackson. Her customer service skills were superb and unmatched by any I have ever experienced in over a decade of running an organization. It is easy for many to offer a complaint when unsatisfied with service. In this matter, I am completely compelled to do the opposite and I offer sincere praise for Linae Jackson. I hope this warms your heart to know that you have an employee such as Linae who is serving and representing your company well.
HARVEST FINANCIAL PLANNING
Just wanted to send you a quick praise report. I had looked at about 15 different bus companies and all of them were around your price or a lot lower but I went with you because of your confidence in the business and the industry. You were very professional in everything that you did and made promises of your company that you lived up to. We will definitely use you guys again.
I am writing to thank you for your excellent service we received this past fall. The drivers you provided us with were very pleasant, co-operative and on time. The buses used were always clean and comfortable. Thank you for your services and we look forward to using you in the future.
Just wanted to send you a little note and thank you for the comfortable well maintained bus. The trip went great and everyone had a fun time. Everyone in the family enjoyed the trip and want me to plan another excursion. They were very pleased with the bus and the driver and even commented that we should stick to the same bus. When they inquired on where and how I obtained such a nice I filled them in....USA Bus Charter. What they never got was the pleasure of talking and dealing with you. You made me feel relaxed and secure for my first time rental. I appreciated the calls and reminder and having someone help with contact numbers to relieve my nervousness. Thank you for all your kindness.
CLASS OF 1971
Just like to give a bouquet to USA BusCharter for the great service we received on our recent rental from your company. The lady taking the reservation was a pleasure to work with (Clorice Perez) and the Bus driver (Aiden) was very professional and friendly. He was an excellent driver and everyone felt very comfortable and safe with him. The Bus was very comfortable, clean and on time. Thank you for the great trip. I would recommentd your company to anyone needing a bus. Thank you again.
CTMS TRAVEL MANAGEMENT
We at CTMS would like to thank Chuck Leberg at USA Bus Charter for the top service provided , professionalism and worry / hassle free trips in which Chuck was able to coordinate the impossible, you guys really are the best! Look forward to many future trips together. Thank you.
I have worked with Chuck at USA Bus Charters since 2009. We have used USA Bus Charter for a number of our company wide events. Everytime we have worked with him the service and experience has been great. USA Bus Charter has great drivers and buses. The service has been spot on and each trip has been enjoyable. I would recommend anyone using them for their services. Thank you.
TRANS WORLD TRAVEL
Kingdom Of Bahrain
GUYS THANKS FOR YOUR SERVICES. IF YOU ALL WANT ME TO RATE YOUR SERVICES IT WILL 6 STAR****** +++ REALLY HAPPY MYSELF AND CLIENT WAS SAYING ME PERFECT WITH NO HASSLE AND AS YOU GUYS KNOW WE ARE IN MIDDLEAST VERY FEW MAY BE AWARE OF CHATER AS AN AGENT WE WILL MARKET AND WILL INFORM AGENTS AND CLIENTS MORE AND MORE ABOUT YOU IAM NOT GIVING YOU ANY PROMISE BUT AS A LONG TERM YOU WILL END UP WITH MIDDLEAST CLIENTS.
New York, NY
I’m writing to express our gratitude for your work in securing buses for our July 9 trip to Washington, D.C. As you know, we typically obtain a large number of commitments within the final days prior to our events. When we asked you in advance if it would be possible to secure additional buses within days of our event, you affirmed that you’d do your best if it became necessary. Well, your best is exceptional. While we constantly experiment with methods and incentives compelling passengers to make their commitments early- and we will continue to do so- it spares us much anxiety to know that Chuck the “Miracle Worker” will do his best for us. Thank you very much.
COLLEGE FOR EVERY STUDENT
We at College For Every Student want to thank Chuck and the USA Bus Charter family for being so wonderful to work with this past summer. It became clear to me during the initial contact that this company is dedicated to personal service by providing me with one point of contact who was friendly, reliable, and efficient in meeting our every need. The booking process was quick, easy, and exceptionally priced for our multiple reservations. I look forward to working with Chuck and the USA Bus Charter for all future reservations and intend to direct others your way!
HARWICH BRASS BAND
New York, NY
I would just like to say a big thank you for your help in organizing the bus for our tour of the Eastern seaboard this Summer. We played performances in Harwick, MA, Portsmouth, NH, New York and Washington and without the excellent and accomodating services of John, our driver and a comfortable bus for the journeys and "gigs" could easily have been fraught - as it was the whole tour went smoothly. Thank you once again and I can assure you that I would certainly recommend your services and you will be the first point of contact when we organize another tour across the pond. Best wishes. Brian H.
I would just like to thank you for all of your help and the wonderful service you provided! I called USA Bus Charter just 1 week prior to my trip because XXX XXXXX had cancelled at the very last minute. I had the pleasure of speaking with Chuck LaBerge and he quickly came to my rescue! I cannot thank you enough for your quick turnaround, concern for my needs and professional service! Our trip was absolutely wonderful, the bus was comfortable & our bus driver, Larry was awesome. Thank you again for everything Chuck! You have been phenomenal throughout this entire ordeal and USA Bus Charter will have our business from here on! Tammy
New York, NY
I would like to like to extend our greatest thanks from everyone here at Time and Space Limited to you. USA Bus Charter made it possible for our Community Outreach program to take our kids down to the city for many of their first time ever. The ride down and back was amazing with our bus driver Wayne. He was a wonderful voice of reason for the kids and they all loved his input. We hope to use your services in the future for our trips, as we feel that your customer service surpassed our expectations. I was wondering in the future would we be able to request Wayne as our driver? Talk to you soon.
Green Bay, WI
Hello! I want to Thank You & USA Charter Bus for the great time you provided our customers with recently on our trip to Green Bay. The bus was great. Clean, comfortable & enjoyable. Our driver, Bruce Roberts, did a great job & he helped add to our memorable trip. Chuck, I Thank You for all of your support & assistance, as you kept me informed before, during & after the trip. Myself & all of our customers had a great time. I look forward to using your company in the future & I will definitely share your great service with everyone with NAPA.
NORFOLK STATE UNIVERSITY
Norfolk State recently contracted with USA Bus Charter for our visit to Houston, TX. We were very impressed with the prompt, courteous customer service. Your company went out of its way to make sure that we were comfortable and all of our requests were met in a timely manner. Our bus driver, Hugo, was always on time and he had the most up to the minute directions to everywhere that we wanted to travel. I was especially impressed with how he managed to avoid all of the traffic during the peak hours of our travel. We will definently contract USA Bus Charter for our future road trips. I would highly recommend your company to the athletic teams at NSY and also other teams who wish to travel with first class ground transportation.
WOODLANDS HIGH SCHOOL
I wanted to take a moment and let you know what exceptional customer service Carolina provided our group in the process of renting a charter bus. From the beginning, Carolina was very prompt and informative in all of our email correspondence. On my initial request for information I put the date of travel as 11/10/12, but mistakenly completed the information form for 12/1/12. Without realizing it, I proceeded to complete the contract and thought our group was set to go this Saturday, 11/10/12. I emailed Carolina yesterday just to confirm as our group is a simple high school booster club and we do not do this kind of travel often. Carolina informed me of the mistake I had made and of course I was in a complete panic, as I was responsible for getting 70 high school boys to a State Cross Country Meet. Carolina worked all day yesterday finding us another bus and amending the contract. She could have easily told me I was stuck and to find a solution to the problem myself. I know your company deals with charter contracts all the time, but it is certainly new to me and as I went about my work day yesterday there was no way I could have started calling other companies. I am sure you often hear the negative situations from customers, but I wanted to send a positive one your way. Our group attends this cross country meet every year. I will definitely contact your company again next year. Thank you for such exceptional customer service and for Carolina totally fixing my mistake!
McGRAW HILL FINANCIAL
New York, NY
Good Morning! I hope this email finds you well. I just wanted to say in writing that our trip last Friday, June 21 went well. The buses showed up on time, were immaculate, and our drivers were excellent as well. I have no complaints. I will keep USA Bus Charter in mind should we need your services again. Have a great week.
SIERRA NEVADA CORPORATION
We chose the right company to handle our special event! USA Bus Charter expertly handled all of the details of our transportation needs. The driver, Eddie, was courteous, safe and knowledgeable. The bus was new and comfortable. And your office staff did an excellent job in
handling the logistics. USA Bus Charter will be our first choice for any transportation needs!